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Privacy Policy

Last updated: August 4, 2026

Hood's Pool Service (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit hoodspoolservice.com or use our pool care services. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We collect information you provide directly to us, including:

  • Contact information — your name, email address, phone number, and service address when you request a quote or schedule service.
  • Service details — information about your pool, chosen service plan, and any notes you submit through our quote form.
  • Communications — records of your correspondence with us by phone, text, or email.

We may also automatically collect limited technical data such as your browser type and pages visited to help us improve the website.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your quote requests and provide pool care services.
  • Schedule visits, send service reports, and communicate about your account.
  • Process billing and, where applicable, sync customer records with our accounting software (QuickBooks).
  • Improve our website, services, and customer experience.
  • Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share it only with trusted service providers who help us operate our business — such as our accounting and payment platforms — and only to the extent necessary to provide our services. We may also disclose information if required by law.

4. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Choices

You may request that we update or delete your personal information at any time by contacting us. You may also opt out of promotional communications by following the unsubscribe instructions or replying STOP to text messages. Standard message and data rates may apply.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

7. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision. Continued use of our website or services constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy, contact us at service@hoodspoolservice.com or call (346) 804-8700.